How do I become a member of Kowtow Collective?
How to create a Kowtow Collective account.
All articles
Rewards Program
How do I earn points?
Information on how to earn points through the Kowtow Collective progam.
How long does it take for points to be added to my account balance?
Information on pending points and points balance.
How do I view my point balance?
Instructions on how to view your points balance.
Will my points expire?
Reward vouchers do not expire however, if un-redeemed, your points will expire 12 months from the date of your qualifying purchase.
What can I redeem my reward voucher towards?
Information on redeeming reward vouchers.
How do I redeem my points for rewards?
Information on redeeming loyalty points for reward vouchers.
Can I transfer my points to another person, or account?
Our policy on point transfers.
What happens if I return an order that I purchased using a reward voucher?
Information on returning orders that used a reward voucher.