Can I use Click & Collect to pick up my order in-store?Updated 7 months ago

Click & Collect allows you to shop online and pick up your order from your closest Kowtow store. This is a free service and relies on the item being available at the store you have selected. You will receive a notification to your email as soon as your order is ready for collection, usually within 1-2 days.

You can see whether the item is available for Click & Collect by selecting your chosen size and selecting ‘Find in Store’. Once you are ready to place your order, select Local Pickup and ensure that your local store is selected. If your local store isn’t shown at checkout, then the item isn’t available for Click & Collect and you will need to place a shipped order instead.

Please reach out to [email protected] if you need any assistance.

Please note that this service isn’t available for past season sale items.