What is your return policy?Updated a month ago

We offer a refund, store credit, or free exchange on full-priced items. Sale items (unless marked as final sale) may be returned for a store credit, or exchange. Items purchased via our Relove programme are final sale and cannot be returned, or exchanged. Please see our full terms and conditions below.

• Your return must be submitted via our return portal within 14 days of your order dispatch date.

• All items must be returned in a saleable condition. Eg. clean, unworn and unwashed, with all tags attached. 

• Shoes & jewellery must be returned with their original packaging. Earring returns will only be accepted if they have not been tried on.

• A return shipping label will be provided, and $14 will be deducted from your refund, or store credit to cover the label cost. 

• Exchanges are subject to availability, and return shipping labels for exchanges are free of charge. We offer two options for exchange: standard exchange or instant exchange. See below for more information.